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Customer Satisfaction

Please take the time to answer this questioner, Mesned Pharma Consult Center - MPCC (Bana) Your trust has always been our top priority, to be your top choice. We are committed to provide you with the best services possible, so we welcome your comments. Thank you.

Client Name:

Company Name:

Email

How did you get to know Mesned Pharma Consult Center - MPCC?

Via the Internet Other companies Colleagues Our marketing department

Which department are you dealing with:

Registration of medicines and health products Medical devices pharmacovigilance Cosmetics food registration Pesticides and feed IDRAJ Mustanier for Health training CalLab CRO

Name of our employee that’s assisting you

Ease of communication with us via phone or WhatsApp:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Our services made it smoother for you to manage your (case/portfolio):

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Staff members of the MPCC team are capable of answering all of your inquires:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Staff members completed their assigned (case/portofolio) on time:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Staff member follows-up on your(issue/case/portfolio) without the need to remind them:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Staff members performed the expected service according to standards:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Overall quality of our services:

Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied/ need improvement

Would you recommend MPCC to others?

Yes No

Is there any difficulty in communicating complaints or criticisms to the company?

Yes No

Have you considered choosing other companies that provide similar services?

Yes No

If yes to the previous question, what were your reasons for dealing with other companies:

The transaction took place before Bana was recognized Dissatisfaction with the service provided the price other reasons

Is there any thing you’d like to add? We would love to hear your feedback

Address: Saudi Arabia, Al Hawiy St., Hitteen Dist, Riyadh .
Phone: (+966)920019011
email info@mesned.com

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Our Locations

Saudi Arabia
Jordan
Egypt

Sister companies

Mustanier for Health Training
ArabMed CRO
CalLab
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